Privacy policy

Privacy statement

Section 1 - What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Section 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@thesitflip.com or mailing us at: Sitflip, Via Aurelio Nicolodi 30/77, 39100 Bolzano, Italy

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 - Smoolis

Our store is hosted on Smoolis GmbH. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Smoolis’s data storage, databases and the general Smoolis application. They store your data on a secure server behind a firewall.

Payment:

When you make a purchase your credit card information that we need in order to process your payment are collected and stored by a third party payment processor, and we may collect some limited information, such as your name and details of your transaction history. These third party generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they've stored, and your card's type, expiration date, and last four digits. Payments are currently processed and managed using the third party vendor Stripe.

For more insight, you may also want to read Smoolis’s Terms of Service here or Privacy Statement here

Section 5 - Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 - Security

To prevent unauthorized access and transmissions, promote data security, and encourage appropriate use of information, our service providers use a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of your information.

However, "perfect security" does not exist on the internet or through data transmissions, so we make no guarantees. Third parties may unlawfully intercept or access transmissions or private communications and you should not expect that your personal information will remain private.

Additionally, it is your responsibility to keep your account and personal information safe and secure by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

Section 7 - Cookie policy

What is a cookie?

A cookie is a small text file that is downloaded by your internet browser the first time you visit a website. The next time you visit this website from the same device, the cookie is either sent back to the originating website (first-party cookie) or to another website to which it belongs (third-party cookie). By that, the website can detect that it has already been opened using this browser, and can improve your user experience when you return to a website you have already visited. Cookies can for example remember your preferences, know how you use the website, and adapt the content you are shown so that it is more relevant to your personal interests and needs. Depending on the function and purpose of use, cookies can be divided in technical cookies, profiling cookies and third-party cookies. 

Technical Cookies

These cookies do not require approval. These cookies enable features that are absolutely necessary to use the website as intended. These cookies are used exclusively on this website and are therefore first- party cookies. They are only saved on your computer while you are actually browsing the website. Other technical cookies are analytic cookies used to collect information, in aggregate form, on the number of users and on how they visit this site.

Profiling Cookies

These cookies require the prior consent of the user. Profiling cookies are used to collect information and send advertising messages in line with the preferences expressed by the user in the context of browsing the web.

Third-party Cookies

As these are cookies of other websites (the so called third-party cookies) you'll find below the information regarding the consent or the refusal of these cookies.

Further details about cookies

Cookies on this website:

Technical cookies

This website uses session cookies to create a seamless shopping cart experience. As the user adds items to his cart, session cookies keep track of the items. Session cookies are deleted when you close your browser.

Profiling cookies

No

Third party cookies

Google Analytics / Google Maps / MailChimp Newsletter / Twitter / Pinterest / Facebook / Instagram

How can I disable Cookies?

To disable, remove or block cookies it is possible to use the browser settings, as shown under the links below, but please be aware that, in case of deactivation, full enjoyment of the site may not be guaranteed.

Firefox / Internet Explorer / Google Chrome / Safari

If you do not use any of the browsers mentioned above, please choose the option "cookies" ("help feature") to find out where your cookie settings are. Third party cookies can also be cancelled or deactivated by the user. For further information please have a look at the European Interactive Digital Advertising Alliance website: www.youronlinechoices.eu

Section 8 - Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 - Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@thesitflip.com or by mail at Sitflip

[Re: Privacy Compliance Officer]

[Via Aurelio Nicolodi 30/77, 39100 Bolzano, Italy]

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